Insurance Agent Back-Office Support in ZIP 16230 - Hawthorn, Pennsylvania

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

In ZIP code 16230, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2-4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

They cleared a COI backlog in ZIP 16230 in under 24 hours. Flawless work.

- Tom B., CSR in Hawthorn

I log in at 9, and the work’s already done. They’ve completely changed how we operate.

- Tim H., Commercial Lines Manager in Hawthorn

Our agents in Hawthorn, Pennsylvania now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Hawthorn, Pennsylvania

FAQ's

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Hawthorn, Pennsylvania and beyond.

Looking for broader agency support in Hawthorn, Pennsylvania? Explore Hawthorn Agent Support