Back-Office Insurance Agent Support in Castaner, Puerto Rico

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

Agencies in Castaner are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Castaner Agencies Trust Selectsys

2-4 hour turnaround on COIs and endorsements
Familiar with Puerto Rico carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Selectsys handles endorsements in Castaner, Puerto Rico faster than anyone on our internal team.

- Erica R., Account Manager in Castaner, Puerto Rico

COIs used to take a day. Now they’re done in hours. That’s Castaner efficiency.

- Priya K., Client Services Rep in Castaner

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Castaner, Puerto Rico

FAQ's

Is there a long-term contract?

No. You can cancel anytime with 30 days' notice. Most clients stay with us for years.

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

Is the pilot really free?

Yes. The first pilot is free for one full workflow - no credit card or long-term agreement needed.