Insurance Agent Back-Office Support in ZIP 739 - Cidra, Puerto Rico

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

In ZIP code 739, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2-4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

The handoffs are seamless. We use platform, and they’ve mastered it.

- Ryan G., Insurance Operations Lead in Puerto Rico

COIs used to take a day. Now they’re done in hours. That’s Cidra efficiency.

- Priya K., Client Services Rep in Cidra

Selectsys handles endorsements in Cidra, Puerto Rico faster than anyone on our internal team.

- Erica R., Account Manager in Cidra, Puerto Rico

FAQ's

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Cidra, Puerto Rico based on your service needs.

What systems do you support?

AMS360, Applied Epic, Alice, Sagitta, Expert Insured, MGA systems, and secure CRM portals.