Insurance Agent Back-Office Support in ZIP 791 - Humacao, Puerto Rico

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

In ZIP code 791, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2-4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Humacao, Puerto Rico now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Humacao, Puerto Rico

They cleared a COI backlog in ZIP 791 in under 24 hours. Flawless work.

- Tom B., CSR in Humacao

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Humacao

FAQ's

Do you help with policy changes and endorsements?

Yes. We handle midterm changes, cancellations, reinstatements, and driver updates.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2-4 hours, with full documentation and follow-up inside your AMS.

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

Looking for broader agency support in Humacao, Puerto Rico? Explore Humacao Agent Support