Back-Office Insurance Agent Support in Palmer, Puerto Rico

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

Agencies in Palmer are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Palmer Agencies Trust Selectsys

2-4 hour turnaround on COIs and endorsements
Familiar with Puerto Rico carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Palmer, Puerto Rico now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Palmer, Puerto Rico

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in Puerto Rico

Selectsys handles endorsements in Palmer, Puerto Rico faster than anyone on our internal team.

- Erica R., Account Manager in Palmer, Puerto Rico

FAQ's

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

Can we assign work through email or queues?

Yes. You can assign tasks via email, shared logs, or directly through AMS queues.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Palmer, Puerto Rico based on your service needs.