Insurance Agent Back-Office Support in ZIP 38028 – Eads, Tennessee

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 38028, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Eads, Tennessee now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Eads, Tennessee

They cleared a COI backlog in ZIP 38028 in under 24 hours. Flawless work.

- Tom B., CSR in Eads

COIs used to take a day. Now they’re done in hours. That’s Eads efficiency.

- Priya K., Client Services Rep in Eads

FAQ's

Can we assign work through email or queues?

Yes. You can assign tasks via email, shared logs, or directly through AMS queues.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2–4 hours, with full documentation and follow-up inside your AMS.

Is this like hiring a virtual assistant?

No - our staff are insurance-trained and operate directly in your systems. We’re more like an extension of your team than a general VA.