Back-Office Insurance Agent Support in Newbern, Tennessee

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Newbern are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Newbern Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with Tennessee carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Newbern, Tennessee now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Newbern, Tennessee

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Newbern, Tennessee

COIs used to take a day. Now they’re done in hours. That’s Newbern efficiency.

- Priya K., Client Services Rep in Newbern

FAQ's

Do you help with policy changes and endorsements?

Yes. We handle midterm changes, cancellations, reinstatements, and driver updates.

What systems do you support?

AMS360, Applied Epic, Alice, Sagitta, Expert Insured, MGA systems, and secure CRM portals.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Newbern, Tennessee based on your service needs.