Back-Office Insurance Agent Support in Pittsfield, Vermont

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Pittsfield are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Pittsfield Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with Vermont carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Pittsfield

Our agents in Pittsfield, Vermont now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Pittsfield, Vermont

COIs used to take a day. Now they’re done in hours. That’s Pittsfield efficiency.

- Priya K., Client Services Rep in Pittsfield

FAQ's

Do you help with policy changes and endorsements?

Yes. We handle midterm changes, cancellations, reinstatements, and driver updates.

What systems do you support?

AMS360, Applied Epic, Alice, Sagitta, Expert Insured, MGA systems, and secure CRM portals.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Pittsfield, Vermont based on your service needs.