Back-Office Insurance Agent Support in Charlottesville, Virginia

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Charlottesville are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Charlottesville Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with Virginia carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Charlottesville, Virginia

Our agents in Charlottesville, Virginia now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Charlottesville, Virginia

COIs used to take a day. Now they’re done in hours. That’s Charlottesville efficiency.

- Priya K., Client Services Rep in Charlottesville

FAQ's

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Charlottesville, Virginia and beyond.

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

Are your teams insurance-trained?

Yes. Every Selectsys team member completes onboarding in commercial and personal lines before client deployment.