Insurance Agent Back-Office Support in ZIP 23181 - West Point, Virginia

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

In ZIP code 23181, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2-4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in West Point

COIs used to take a day. Now they’re done in hours. That’s West Point efficiency.

- Priya K., Client Services Rep in West Point

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in West Point

FAQ's

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2-4 hours, with full documentation and follow-up inside your AMS.

Are your teams insurance-trained?

Yes. Every Selectsys team member completes onboarding in commercial and personal lines before client deployment.

Looking for broader agency support in West Point, Virginia? Explore West Point Agent Support