Insurance Agent Back-Office Support in ZIP 98035 – Kent, Washington

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 98035, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s Kent efficiency.

- Priya K., Client Services Rep in Kent

I log in at 9, and the work’s already done. They’ve completely changed how we operate.

- Tim H., Commercial Lines Manager in Kent

Selectsys handles endorsements in Kent, Washington faster than anyone on our internal team.

- Erica R., Account Manager in Kent, Washington

FAQ's

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

What is insurance agent support?

Agent support means outsourcing daily service tasks like COIs, endorsements, renewals, and downloads to trained professionals who work inside your AMS.

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.