OIP vs Selectsys: Insurance BPO Comparison
OIP positions itself as an AI-assisted insurtech BPO. While the branding emphasizes technology, many clients report that execution still relies heavily on staff availability and traditional offshore practices. Selectsys was built to eliminate these gaps – with automation, in-system execution, and a billing model that never charges for downtime.
OIP’s Model: AI Marketing, Staff Execution
- Assistant underwriters perform most tasks.
- Billing continues during sick leave or downtime.
- Integration limited; many workflows handled offline.
Selectsys: AI-Driven Insurance BPO
- GPT + OCR triage tasks instantly.
- Staff execute inside AMS/CRMs with dual QA.
- Backup staff ensure zero downtime billing.
- Insurance-only specialization.
Key Differences: OIP vs Selectsys
| Category | OIP | Selectsys |
| Billing | FTE, billed during sick leave | Outcome-based, no billing for downtime |
| Execution | Assistant underwriters, manual | AI + embedded execution |
| Reliability | Productivity drops with absence | Automatic backup staff coverage |
| Integration | Limited, external tools | Direct AMS/Epic/EI/RQB integration |
| Speed | 1–2 days | 2–4 hours on COIs/endorsements |
Why Selectsys Beats OIP
- No billing for idle time.
- Faster execution backed by AI.
- Built-in backups for continuity.
- SLA dashboards ensure transparency.
Frequently Asked Questions
Does OIP really use AI?
While OIP markets “AI assistance,” most execution is staff-driven. Selectsys uses GPT and OCR for intake and routing, removing 40-60% of manual lag.
What if Selectsys staff are unavailable?
We deploy backups instantly and never bill for downtime.
Can Selectsys integrate with AMS platforms?
Yes. Selectsys executes directly inside AMS360, Applied Epic, Expert Insured, RQB, and carrier portals.
How fast is execution?
Standard COIs and endorsements are completed in 2-4 hours.
Need full-lifecycle insurance operations support? Our Insurance BPO services manage submissions, renewals, COIs, endorsements, claims intake & more-so your team can focus on growth.
Ready to streamline your insurance operations? Reach out to our team at Selectsys for personalized support, demos, or to start a pilot program.
Check our comparison page to see how Selectsys stacks up against OIP, combining automation, embedded execution, and insurance-trained teams for faster, more reliable results.
