London Market Insurance BPO

Inbox to bordereaux-without adding headcount. We support coverholders, managing agents and brokers with submission intake, MRC v3/CDR data capture, PPL Next Gen compatible workflows, DDM bordereaux, premium processing, and audit ready controls.

Coverholder OpsPlacing (PPL · MRC v3 · CDR) Expert Insured AMS

Aligned to Market Standards

MRC v3 · CDR

Capture and validate data required by the Market Reform Contract (v3) and the Core Data Record so downstream processing is cleaner and faster.

PPL Next Gen

Operational support for digital placing: pack assembly, data checks, and placement admin compatible with PPL Next Gen workflows.

DDM Bordereaux

Produce premium, risk and claims bordereaux with version control, maker checker QC, and delivery to market stakeholders or DDM ops.

Premium Processing

Cash allocation, producer statements and reconciliations with role based access, activity logs and exception queues.

Where We Help (Workflows)

  • Submission intake & triage · appetite gating · clearance · loss runs chase · rating worksheet prep
  • Bind & issuance packs · endorsements · cancellations & reinstatements · certificates/EPIs
  • Bordereaux production (risk/premium/claims) · carrier reporting · audit packs
  • Premium processing · trust/IBA reconciliations · producer/broker commissions
  • DA claims FNOL support · coverage checks · vendor orchestration

Controls, SLAs & KPIs

Controls & Compliance

  • Maker–checker for money movement; role based access
  • Field level QC with error taxonomy; audit ready logs
  • GDPR/UK data processing addenda; data residency options

Measured Outcomes

  • Inbox to touch: < 15 minutes
  • Quote/bind cycle time: −30–50% vs baseline
  • Endorsement TAT: 24–48 hours
  • Critical field accuracy: ≥ 99%

Expert Insured - London Market AMS

Our policy & market administration platform for London workflows. Manage DA/coverholder operations, MRC v3/CDR data, placement packs, bordereaux, premium processing and MI reporting in one system - with open APIs.

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FAQ's

Yes - dedicated pods for coverholder ops and managing agent reporting, including bordereaux and premium processing.
We operate placement/admin processes compatible with PPL Next Gen and capture the data elements required by MRC v3/CDR to support downstream processing.
SOC 2 Certified