London Market Insurance BPO

Inbox to bordereaux, without adding headcount. We support coverholders, managing agents and brokers with submission intake, MRC v3/CDR capture, placement administration compatible with PPL processes, DDM-ready bordereaux, controlled premium processing and audit-ready evidence.

Aligned to Market Standards

MRC v3 · CDR

Capture and validate required fields so downstream processing is cleaner and faster.

PPL Processes

Placement administration compatible with PPL processes (pack assembly, data checks, placement admin). We do not claim a product integration unless contracted.

DDM-ready bordereaux

Risk, premium and claims bordereaux with version control, maker-checker QC and scheduled distribution. SFTP/API delivery is available after security approval.

Premium processing

Cash allocation, producer statements and reconciliations with role-based access, activity logs and exception queues.

Where We Help (Workflows)

  • Submission intake & triage · appetite gating · clearance · loss runs chase · rating worksheet prep
  • Bind & issuance packs · endorsements · cancellations & reinstatements · certificates/EPIs
  • Bordereaux production (risk/premium/claims) · carrier reporting · audit packs
  • Premium processing · trust/IBA reconciliations · producer/broker commissions
  • DA claims FNOL support · coverage checks · vendor orchestration

Controls, SLAs & KPIs

  • Role-based access; maker-checker on monetary/material changes; activity/audit logs.
  • Targets: inbox-to-touch target < 15 minutes; endorsement TAT target 24–48h; backlog target < 48h.
  • Accuracy: target ≥99% on sampled critical fields in steady state.

* KPIs shown are typical targets. Final SLAs are set during discovery based on volume, mix and systems. Selectsys executes under your authority; underwriting and pricing decisions remain with you.

Sanctions & Clearance

We trigger your sanctions/clearance workflows and record evidence. We do not make risk selection or pricing decisions.

Expert Insured - London Market AMS

Manage DA/coverholder operations, MRC v3/CDR data, placement packs, bordereaux, premium processing and MI reporting in one system, with open APIs.

FAQ's

We are a part of

SOC 2 Certified
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