Back-Office Renewal Help for Agencies in Charlotte

Trained BPO teams handle quoting, follow-ups, and binding - inside your AMS, no switching systems.

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Agencies in Charlotte are turning to Selectsys to handle policy renewals without adding headcount. Our insurance-trained BPO teams quote, communicate, and bind inside your existing AMS. No retraining. No missed renewals.

Learn how many retail agencies improve turnaround time by outsourcing policy renewal tasks to back-office BPO services.

Services

Renewal prep and quoting
Carrier/insured follow-up
SLA-backed turnaround
AMS360, Epic, Sagitta compatible

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Read How5 Signs It’s Time to Outsource Your Policy Renewals

Client Reviews

Even our Sagitta setup didn’t slow them down in Charlotte.

- Josh B., VP Ops in Charlotte

They understood our quoting logic from day one in Charlotte, Arkansas.

- Carmen A., Senior Account Exec in Charlotte, Arkansas

They QA every endorsement tied to a renewal in Charlotte. We catch errors before clients do.

- Mallory Z., Servicing Manager in Charlotte

FAQ's

We work inside your system under IP restrictions, 2FA, and SOC 2-compliant workflows.
Most renewal tasks are completed within 4 business hours, fully SLA-backed.
We support WC, GL, Auto, Property, Cyber, Homeowners, and more.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Whether you're supporting small businesses near Charlotte or writing coastal property risks in Charlotte, our renewal support helps you retain revenue. Policy Renewal Overview

We also support agencies across Arkansas. See All Arkansas Location

Ready to Streamline Renewals Without Changing Systems?

Let our trained renewal teams quote, follow up, and bind directly inside your AMS. No queues. No delays. No lost renewals.

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