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Epic-Savvy Agent Support Across Kentucky

Outsource certificates, downloads, renewals, and more - no training, no ticket queues.

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Insurance agencies in Kentucky rely on Applied Epic-but the real challenge is staying on top of tasks inside it. Selectsys provides skilled back-office teams trained on Epic workflows, compliance logic, and carrier protocols. Whether you’re in Kentucky’s urban hubs or suburban towns, we’ve got you covered.

What Our BPO Teams Handle

COIs, endorsements, cancellations
Billing, downloads, and reconciliations
Task queues, suspense items, accounting entries

Discover how Why Agencies Using Applied Epic Are Turning to Selectsys for Back-Office Help.

Why Kentucky Agents Choose Selectsys:

We work inside your Epic system (not spreadsheets)
SLA-backed processing within 2-4 hours
Fully auditable workflows with QA oversight

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Learn how outsourcing back-office tasks can help agencies scale Applied Epic operations without overburdening your team.

Client Reviews

Automation plus human review reduces avoidable surprises.

— Operations Administrator

Tasks, documents, and notes in Epic are handled consistently.

— Account Executive

Feels like an internal ops team, just more predictable.

— Office Manager

The team adapts to our workflows without hand-holding.

— Admin Lead

FAQs

We provide shared logs, dashboards, and regular reports.
Yes, we provide U.S. business hours and offshore shift overlap as needed.
Yes, we reconcile downloads, tag policies, and clean up mismatches.

Applied Epic Outsourcing in Kentucky by ZIP Code


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