Epic-Savvy Agent Support Across Pennsylvania

Outsource certificates, downloads, renewals, and more - no training, no ticket queues.

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Insurance agencies in Pennsylvania rely on Applied Epic-but the real challenge is staying on top of tasks inside it. Selectsys provides skilled back-office teams trained on Epic workflows, compliance logic, and carrier protocols. Whether you’re in Pennsylvania’s urban hubs or suburban towns, we’ve got you covered.

What Our BPO Teams Handle

COIs, endorsements, cancellations

Billing, downloads, and reconciliations

Task queues, suspense items, accounting entries

Discover how Why Agencies Using Applied Epic Are Turning to Selectsys for Back-Office Help.

Why Pennsylvania Agents Choose Selectsys:

We work inside your Epic system (not spreadsheets)

SLA-backed processing within 2–4 hours

Fully auditable workflows with QA oversight

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Learn how outsourcing back-office tasks can help agencies scale Applied Epic operations without overburdening your team.

Client Reviews

They understand what agents really need. No fluff.

- W. Clark, Producer Support Lead in Pennsylvania

Our book has grown, but our headcount hasn’t—thanks to Selectsys.

- L. Kumar, Owner in Pennsylvania

We started with COIs and scaled to full servicing in just 30 days.

- C. Nguyen, Account Exec in Pennsylvania

FAQ's

Do you support commercial and personal lines?

Yes, our team supports both lines across most standard carriers.

How do I track what your team is doing?

We provide shared logs, dashboards, and regular reports.

Do you help with billing or suspense cleanup?

Yes, we manage suspense queues and help reconcile tasks and accounting issues.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Applied Epic Outsourcing in Pennsylvania by ZIP Code

Aliquippa, 15001

Ambridge, 15003

Atlasburg, 15004

Bairdford, 15006

Bakerstown, 15007

Beaver Falls, 15010

View all ZIP code service areas in Pennsylvania →

Scale your agency without expanding your payroll. View Nationwide Coverage

See how Applied Epic agencies are handling more work with fewer internal hires in our blog on operational help without headcount.

Need Applied Epic Back-Office Help?

We handle the grunt work so your staff can focus on clients. No ticket queues. No retraining.

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