Back-Office Insurance Agent Support in Sun City West, Arizona

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Sun City West are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Sun City West Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with Arizona carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

They know AMS360 better than most of my in-house hires ever did.

- Felix J., Agency Tech Admin in Arizona

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in Sun City West

COIs used to take a day. Now they’re done in hours. That’s Sun City West efficiency.

- Priya K., Client Services Rep in Sun City West

FAQ's

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2–4 hours, with full documentation and follow-up inside your AMS.

How soon can you go live?

Typical pilot setups go live in 7–10 business days with SOP documentation and login provisioning.