Back-Office Support for Insurance Agencies in ZIP 1609, Worcester

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

Start a Pilot Talk to Our Team

Selectsys supports retail agencies in Worcester, MA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 1609

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

FNOLs, downloads, suspenses - they cover it all in 1609

- E. Johnson, Admin Lead in ZIP 1609

We used the pilot in Worcester, Massachusetts - and never looked back.

- T. Kim, Partner in Worcester, Massachusetts

Someone hit the ‘easy’ button on servicing in 1609.

- J. Clark, Account Manager in ZIP 1609

FAQ's

AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.
No. This is a trained insurance BPO team-not a generic VA.
Yes. We start many pilots with backlog cleanup.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Worcester, Massachusetts? Explore Worcester Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

Start a Free Pilot