Back-Office Support for Insurance Agencies in ZIP 49504, Grand Rapids

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Grand Rapids, MI with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 49504

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Someone hit the ‘easy’ button on servicing in 49504.

- J. Clark, Account Manager in ZIP 49504

They handle the daily grind so I can grow the agency in Grand Rapids.

- P. Banerjee, Owner in Grand Rapids

Best value-per-dollar vendor we’ve used in Grand Rapids, Michigan.

- S. Ali, Agency Principal in Grand Rapids, Michigan

FAQ's

We manage invoicing, reconciliation, and suspense resolution.
Most tasks are completed same-day, within 2–4 business hours.
Yes. We start many pilots with backlog cleanup.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Grand Rapids, Michigan? Explore Grand Rapids Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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