Back-Office Support for Insurance Agencies in ZIP 49548, Grand Rapids

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Grand Rapids, MI with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 49548

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Even our bookkeeper in Michigan loves them.

- A. Green, Bookkeeping Lead in Michigan

I never worry about billing errors anymore in Michigan.

- S. Franklin, Accounting Lead in Michigan

Best value-per-dollar vendor we’ve used in Grand Rapids, Michigan.

- S. Ali, Agency Principal in Grand Rapids, Michigan

FAQ's

Yes. We process MTAs, cancellations, and reinstatements.
We adapt to most systems with secure access and custom workflows.
Yes. We log into your AMS with secure credentials and operate like in-house staff.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Grand Rapids, Michigan? Explore Grand Rapids Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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