Insurance Agency Back-Office Support Across New Mexico

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Whether you're a single-location agency or growing retail shop in New Mexico, Selectsys helps you scale operations without adding staff. Our team logs into your AMS360, Applied Epic, or custom CRM to handle daily servicing-from COIs and billing to FNOL and downloads.

Learn how Retail Agency BPO That Actually Works

What We Handle in New Mexico

Multi-line commercial and personal support

Submission intake and policy setup

Carrier downloads and eDoc tagging

Policy change processing

FNOL + endorsement workflows

Renewal quote prep and follow-up

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

We used the pilot in New Mexico - and never looked back.

- T. Kim, Partner in New Mexico

No more backlog in New Mexico. Everything just gets done.

- L. Torres, Agency Admin in New Mexico

My CSRs in New Mexico were drowning. Now they focus on clients.

- K. Singh, Ops Lead in New Mexico

FAQ's

What systems do you work with?

AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.

Can I assign work by email or AMS queues?

Yes. We support multiple intake methods.

Can you handle renewals and quoting?

Yes. We prep, track, and follow up on renewal quotes.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Retail Agency Support (Catch-All) in New Mexico by ZIP Code

Algodones, 87001

Bernalillo, 87004

Bluewater, 87005

Casa Blanca, 87007

Cedar Crest, 87008

Cedarvale, 87009

View all ZIP code service areas in New Mexico →

Need servicing help in another region? View Nationwide Coverage

Let us plug into your system and handle one workflow - free, no commitment.

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