Can you use our existing email box to process COIs?

Yes. We can route all submissions from your existing client-facing inbox.

Is there a QA process for COIs?

Yes, every certificate goes through a dual-layer QA before delivery.

Do you handle follow-up COIs from contractors or holders?

Yes. We respond to inbound holder requests and ensure delivery history is documented.

Certificate of Insurance (COI) Processing Support in New Mexico

Trained teams handle COI intake, validation, issuance, and delivery - directly in your AMS, no ticketing delays.

Agencies across New Mexico - from Moody to Alta - trust Selectsys to manage time-sensitive COI requests without missing a beat. Whether you're issuing 50 certificates per week or 5,000 per month, we offer scalable back-office COI processing solutions backed by strong SLA metrics, dual-layer QA, and deep AMS360 and Epic experience.

From general liability and workers' comp to auto and property COIs, we help you streamline fulfillment, track delivery, and ensure compliance.

Many agencies struggle to stay ahead of daily certificate requests. Our blog on eliminating the COI backlog outlines how we handle this inside your AMS.