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Launching an MGA or new program? Get our Starter Package - RQB + Expert Insured + BPO Pods.
Trained teams handle COI intake, validation, issuance, and delivery - directly in your AMS, no ticketing delays.
Agencies across New Mexico - from Moody to Alta - trust Selectsys to manage time-sensitive COI requests without missing a beat. Whether you're issuing 50 certificates per week or 5,000 per month, we offer scalable back-office COI processing solutions backed by strong SLA metrics, dual-layer QA, and deep AMS360 and Epic experience.
From general liability and workers' comp to auto and property COIs, we help you streamline fulfillment, track delivery, and ensure compliance.
Many agencies struggle to stay ahead of daily certificate requests. Our blog on eliminating the COI backlog outlines how we handle this inside your AMS.
Templates and holder requirements are handled end-to-end.
AMS-native steps reduce swivel-chairing and mistakes.
Contractors get what they need without repeated chases.
COIs are prepared, QA’d, and delivered within predictable windows.
COI Processing highlights how automated COI support improves turnaround and compliance.
Need servicing help in another region? View Nationwide Coverage
Across New Mexico, COI volume increases as businesses add contractors, vendors, and certificates for compliance. COI Processing Support streamlines this work statewide — and Selectsys strengthens it by connecting certificates to policy accuracy, quoting logic, automation, and BPO execution.
RQB aligns COI endorsements with program rules, Expert Insured maintains the authoritative policy record, and AI OCR & Submission Automation cleans up incoming certificate requests. AI Assist provides guided actions, while the Value Flywheel ensures the full loop — quoting, policy lifecycle, automation, and BPO — becomes more efficient with scale.
If you’re rolling out Selectsys step-by-step across New Mexico, the Starter program offers an easy approach.
The workflow connects easily to Insurance BPO, AI BPO, Policy Renewal Support, Endorsement Support, Download & Reconciliation, Submission Triage, and FNOL Support. Agencies statewide rely on Retail Agency Support, while transitions from legacy systems use Applied Epic Support and AMS360 Support. High-volume programs expand into Underwriting Support Outsourcing, Policy Administration BPO, Claims Processing Outsourcing, and complete Back Office Support.
In New Mexico, COI Processing Support becomes a strategic advantage when tied into Selectsys’ operating model.
If you want a quick reference for any of the terminology mentioned on this page, you can review the Glossary for clear definitions and context.
To understand how certificates fit into the wider servicing process, the operating model page explains how COI work connects to endorsements and policy updates.