Back-Office Support for Insurance Agencies in ZIP 27706, Durham

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Durham, NC with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 27706

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

I never worry about billing errors anymore in North Carolina.

- S. Franklin, Accounting Lead in North Carolina

My CSRs in Durham, North Carolina were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Durham, North Carolina

Someone hit the ‘easy’ button on servicing in 27706.

- J. Clark, Account Manager in ZIP 27706

FAQ's

Yes. We issue, log, and send certificates in your AMS.
No. We onboard using your SOPs-or help build them if needed.
Yes. We prep renewals and alert you for proactive outreach.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Durham, North Carolina? Explore Durham Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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