Back-Office Support for Insurance Agencies in ZIP 27708, Durham

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Durham, NC with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 27708

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

They made our whole renewal process smoother in North Carolina.

- R. Williams, Renewal Lead in North Carolina

We used the pilot in Durham, North Carolina - and never looked back.

- T. Kim, Partner in Durham, North Carolina

Someone hit the ‘easy’ button on servicing in 27708.

- J. Clark, Account Manager in ZIP 27708

FAQ's

Yes. We prep renewals and alert you for proactive outreach.
No. This is a trained insurance BPO team-not a generic VA.
Most tasks are completed same-day, within 2-4 business hours.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Durham, North Carolina? Explore Durham Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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