Retail Insurance Agency Support in Scranton, NC

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Scranton, NC with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

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What We Handle Scranton

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Best value-per-dollar vendor we’ve used in Scranton, North Carolina.

- S. Ali, Agency Principal in Scranton, North Carolina

We thought BPO was just for big firms in North Carolina - glad we were wrong.

- V. Lewis, Agency Owner in North Carolina

I love having task reports I don’t have to chase down in Scranton.

- C. Romero, Agency Lead in Scranton

FAQ's

We manage invoicing, reconciliation, and suspense resolution.
Yes. We prep, track, and follow up on renewal quotes.
Yes. We handle personal and commercial lines.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across North Carolina. See All North Carolina Location

Let us plug into your system and handle one workflow - free, no commitment.

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