Back-Office Insurance Agent Support in Overland Park, Kansas

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

Agencies in Overland Park are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Overland Park Agencies Trust Selectsys

2-4 hour turnaround on COIs and endorsements
Familiar with Kansas carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s Overland Park efficiency.

- Priya K., Client Services Rep in Overland Park

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Overland Park, Kansas

The handoffs are seamless. We use platform, and they’ve mastered it.

- Ryan G., Insurance Operations Lead in Kansas

FAQ's

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Overland Park, Kansas based on your service needs.

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

What is insurance agent support?

Agent support means outsourcing daily service tasks like COIs, endorsements, renewals, and downloads to trained professionals who work inside your AMS.