Back-Office Insurance Agent Support in Sanford, Maine

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

Agencies in Sanford are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Sanford Agencies Trust Selectsys

2-4 hour turnaround on COIs and endorsements
Familiar with Maine carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Daily backlogs no longer define the day; the queue is steady.

— Agency Administrator

Best value add to our operations stack in years.

— Agency Principal

Onboarding was quick and did not disrupt the team.

— Service Lead

CSRs focus on clients while routine tasks move forward reliably.

— Operations Lead

FAQ's

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Sanford, Maine and beyond.

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

Can we start with one task or workflow?

Yes. Many agencies in Sanford, Maine begin with one workflow (like COIs or downloads) and scale from there.