Insurance Agent Back-Office Support in ZIP 1851 – Lowell, Massachusetts

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 1851, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

They cleared a COI backlog in ZIP 1851 in under 24 hours. Flawless work.

- Tom B., CSR in Lowell

COIs used to take a day. Now they’re done in hours. That’s Lowell efficiency.

- Priya K., Client Services Rep in Lowell

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in Massachusetts

FAQ's

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Lowell, Massachusetts and beyond.

Will you work in our ZIP code 1851

Yes. Selectsys supports agencies in all 50 states - including ZIP 1851 and surrounding areas.

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

Looking for broader agency support in Lowell, Massachusetts? Explore Lowell Agent Support