Insurance Agent Back-Office Support in ZIP 49611 – Alba, Michigan

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 49611, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

The handoffs are seamless. We use platform, and they’ve mastered it.

- Ryan G., Insurance Operations Lead in Michigan

COIs used to take a day. Now they’re done in hours. That’s Alba efficiency.

- Priya K., Client Services Rep in Alba

They cleared a COI backlog in ZIP 49611 in under 24 hours. Flawless work.

- Tom B., CSR in Alba

FAQ's

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.

Do you provide client-facing communication?

No. We operate fully in the background - your agency stays the face to the insured.

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Alba, Michigan and beyond.