Support for Insurance Agencies Across Michigan

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

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From small towns to major metro areas, Selectsys helps Michigan insurance agencies with back-office tasks like COIs, endorsements, and renewals - handled inside your AMS (AMS360, Applied Epic, Alice, Sagitta, MGA systems). Your producers focus on growth. We handle the workflows.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

What We Handle Across Michigan

COI requests and delivery
Endorsements and mid-term changes
Renewals, billing, FNOL setup
Carrier downloads and reconciliation

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Top 5 Insurance Workflows Agencies Are Outsourcing Today - and Why It Works.

Client Reviews

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in Michigan

COIs used to take a day. Now they’re done in hours. That’s Michigan efficiency.

- Priya K., Client Services Rep in Michigan

Our agents in Michigan now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Michigan

FAQ's

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

Do you provide client-facing communication?

No. We operate fully in the background - your agency stays the face to the insured.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Michigan based on your service needs.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

General Agent Outsourcing in Michigan by ZIP Code

Allenton, 48002

Anchorville, 48004

Birmingham, 48009

Birmingham, 48012

View all ZIP code service areas in Michigan →

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Supporting Agencies Across Michigan