Insurance Agent Back-Office Support in ZIP 49560 – Grand Rapids, Michigan

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 49560, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

They know AMS360 better than most of my in-house hires ever did.

- Felix J., Agency Tech Admin in Michigan

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in Grand Rapids

COIs used to take a day. Now they’re done in hours. That’s Grand Rapids efficiency.

- Priya K., Client Services Rep in Grand Rapids

FAQ's

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

Can we start with one task or workflow?

Yes. Many agencies in Grand Rapids, Michigan begin with one workflow (like COIs or downloads) and scale from there.

Will you work in our ZIP code 49560

Yes. Selectsys supports agencies in all 50 states - including ZIP 49560 and surrounding areas.

Looking for broader agency support in Grand Rapids, Michigan? Explore Grand Rapids Agent Support