Insurance Agent Back-Office Support in ZIP 49008 – Kalamazoo, Michigan

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 49008, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Kalamazoo

They know AMS360 better than most of my in-house hires ever did.

- Felix J., Agency Tech Admin in Michigan

Our agents in Kalamazoo, Michigan now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Kalamazoo, Michigan

FAQ's

Are your teams insurance-trained?

Yes. Every Selectsys team member completes onboarding in commercial and personal lines before client deployment.

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.

Is there a long-term contract?

No. You can cancel anytime with 30 days' notice. Most clients stay with us for years.

Looking for broader agency support in Kalamazoo, Michigan? Explore Kalamazoo Agent Support