Insurance Agent Back-Office Support in ZIP 49048 – Kalamazoo, Michigan

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 49048, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Selectsys handles endorsements in Kalamazoo, Michigan faster than anyone on our internal team.

- Erica R., Account Manager in Kalamazoo, Michigan

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in Michigan

COIs used to take a day. Now they’re done in hours. That’s Kalamazoo efficiency.

- Priya K., Client Services Rep in Kalamazoo

FAQ's

What systems do you support?

AMS360, Applied Epic, Alice, Sagitta, Expert Insured, MGA systems, and secure CRM portals.

Do you provide client-facing communication?

No. We operate fully in the background - your agency stays the face to the insured.

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

Looking for broader agency support in Kalamazoo, Michigan? Explore Kalamazoo Agent Support