Insurance Agent Back-Office Support in ZIP 49445 – Muskegon, Michigan

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 49445, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Muskegon, Michigan now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Muskegon, Michigan

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Muskegon

They cleared a COI backlog in ZIP 49445 in under 24 hours. Flawless work.

- Tom B., CSR in Muskegon

FAQ's

What is insurance agent support?

Agent support means outsourcing daily service tasks like COIs, endorsements, renewals, and downloads to trained professionals who work inside your AMS.

How soon can you go live?

Typical pilot setups go live in 7–10 business days with SOP documentation and login provisioning.

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

Looking for broader agency support in Muskegon, Michigan? Explore Muskegon Agent Support