Back-Office Insurance Agent Support in Old Mission, Michigan

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Old Mission are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Old Mission Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with Michigan carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s Old Mission efficiency.

- Priya K., Client Services Rep in Old Mission

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in Michigan

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Old Mission, Michigan

FAQ's

Can we assign work through email or queues?

Yes. You can assign tasks via email, shared logs, or directly through AMS queues.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Old Mission, Michigan based on your service needs.

Do you support renewals and quoting workflows?

Yes, we handle reminder setup, quote prep, follow-up, and renewal confirmations inside your AMS.