Insurance Agent Back-Office Support in ZIP 48314 – Sterling Heights, Michigan

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 48314, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

They know AMS360 better than most of my in-house hires ever did.

- Felix J., Agency Tech Admin in Michigan

COIs used to take a day. Now they’re done in hours. That’s Sterling Heights efficiency.

- Priya K., Client Services Rep in Sterling Heights

Our agents in Sterling Heights, Michigan now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Sterling Heights, Michigan

FAQ's

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Sterling Heights, Michigan based on your service needs.

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.

Is this like hiring a virtual assistant?

No - our staff are insurance-trained and operate directly in your systems. We’re more like an extension of your team than a general VA.

Looking for broader agency support in Sterling Heights, Michigan? Explore Sterling Heights Agent Support