Insurance Agent Back-Office Support in ZIP 12020 – Ballston Spa, New York

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 12020, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Ballston Spa

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in New York

I log in at 9, and the work’s already done. They’ve completely changed how we operate.

- Tim H., Commercial Lines Manager in Ballston Spa

FAQ's

How soon can you go live?

Typical pilot setups go live in 7–10 business days with SOP documentation and login provisioning.

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

Can we start with one task or workflow?

Yes. Many agencies in Ballston Spa, New York begin with one workflow (like COIs or downloads) and scale from there.

Looking for broader agency support in Ballston Spa, New York? Explore Ballston Spa Agent Support