Support for Insurance Agencies Across New York

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

From small towns to major metro areas, Selectsys helps New York insurance agencies with back-office tasks like COIs, endorsements, and renewals - handled inside your AMS (AMS360, Applied Epic, Alice, Sagitta, MGA systems). Your producers focus on growth. We handle the workflows.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

What We Handle Across New York

COI requests and delivery
Endorsements and mid-term changes
Renewals, billing, FNOL setup
Carrier downloads and reconciliation

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Top 5 Insurance Workflows Agencies Are Outsourcing Today - and Why It Works.

Client Reviews

Best value add to our operations stack in years.

— Agency Principal

Daily backlogs no longer define the day; the queue is steady.

— Agency Administrator

Onboarding was quick and did not disrupt the team.

— Service Lead

CSRs focus on clients while routine tasks move forward reliably.

— Operations Lead

FAQ's

How soon can you go live?

Typical pilot setups go live in 7-10 business days with SOP documentation and login provisioning.

Do you support renewals and quoting workflows?

Yes, we handle reminder setup, quote prep, follow-up, and renewal confirmations inside your AMS.

What is insurance agent support?

Agent support means outsourcing daily service tasks like COIs, endorsements, renewals, and downloads to trained professionals who work inside your AMS.