Insurance Agent Back-Office Support in ZIP 14302 - Niagara Falls, New York

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

In ZIP code 14302, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2-4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Niagara Falls

They know AMS360 better than most of my in-house hires ever did.

- Felix J., Agency Tech Admin in New York

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Niagara Falls, New York

FAQ's

Is there a long-term contract?

No. You can cancel anytime with 30 days' notice. Most clients stay with us for years.

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Niagara Falls, New York and beyond.

Can we assign work through email or queues?

Yes. You can assign tasks via email, shared logs, or directly through AMS queues.

Looking for broader agency support in Niagara Falls, New York? Explore Niagara Falls Agent Support