Insurance Agent Back-Office Support in ZIP 13420 – Old Forge, New York

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 13420, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s Old Forge efficiency.

- Priya K., Client Services Rep in Old Forge

They cleared a COI backlog in ZIP 13420 in under 24 hours. Flawless work.

- Tom B., CSR in Old Forge

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Old Forge, New York

FAQ's

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Old Forge, New York based on your service needs.

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.

Do you support renewals and quoting workflows?

Yes, we handle reminder setup, quote prep, follow-up, and renewal confirmations inside your AMS.

Looking for broader agency support in Old Forge, New York? Explore Old Forge Agent Support