Insurance Agent Back-Office Support in ZIP 12603 – Poughkeepsie, New York

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 12603, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Selectsys handles endorsements in Poughkeepsie, New York faster than anyone on our internal team.

- Erica R., Account Manager in Poughkeepsie, New York

COIs used to take a day. Now they’re done in hours. That’s Poughkeepsie efficiency.

- Priya K., Client Services Rep in Poughkeepsie

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in New York

FAQ's

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Poughkeepsie, New York and beyond.

Can we assign work through email or queues?

Yes. You can assign tasks via email, shared logs, or directly through AMS queues.

What systems do you support?

AMS360, Applied Epic, Alice, Sagitta, Expert Insured, MGA systems, and secure CRM portals.

Looking for broader agency support in Poughkeepsie, New York? Explore Poughkeepsie Agent Support