Back-Office Insurance Agent Support in Richfield Springs, New York

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Richfield Springs are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Richfield Springs Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with New York carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Richfield Springs, New York now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Richfield Springs, New York

COIs used to take a day. Now they’re done in hours. That’s Richfield Springs efficiency.

- Priya K., Client Services Rep in Richfield Springs

Selectsys handles endorsements in Richfield Springs, New York faster than anyone on our internal team.

- Erica R., Account Manager in Richfield Springs, New York

FAQ's

Can you assist with billing or reconciliation?

Yes. Our staff manage invoicing, carrier downloads, past-due tracking, and reconciliation tasks.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2–4 hours, with full documentation and follow-up inside your AMS.

Do you support renewals and quoting workflows?

Yes, we handle reminder setup, quote prep, follow-up, and renewal confirmations inside your AMS.