Insurance Agent Back-Office Support in ZIP 13475 – Van Hornesville, New York

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 13475, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

I log in at 9, and the work’s already done. They’ve completely changed how we operate.

- Tim H., Commercial Lines Manager in Van Hornesville

They cleared a COI backlog in ZIP 13475 in under 24 hours. Flawless work.

- Tom B., CSR in Van Hornesville

Our agents in Van Hornesville, New York now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Van Hornesville, New York

FAQ's

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Van Hornesville, New York based on your service needs.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2–4 hours, with full documentation and follow-up inside your AMS.

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

Looking for broader agency support in Van Hornesville, New York? Explore Van Hornesville Agent Support