Insurance Agent Back-Office Support in ZIP 24712 – Athens, West Virginia

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 24712, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s Athens efficiency.

- Priya K., Client Services Rep in Athens

Our agents in Athens, West Virginia now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Athens, West Virginia

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in West Virginia

FAQ's

Is there a long-term contract?

No. You can cancel anytime with 30 days' notice. Most clients stay with us for years.

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

Is the pilot really free?

Yes. The first pilot is free for one full workflow - no credit card or long-term agreement needed.