Insurance Agent Back-Office Support in ZIP 25339 – Charleston, West Virginia

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 25339, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Selectsys handles endorsements in Charleston, West Virginia faster than anyone on our internal team.

- Erica R., Account Manager in Charleston, West Virginia

Our agents in Charleston, West Virginia now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Charleston, West Virginia

COIs used to take a day. Now they’re done in hours. That’s Charleston efficiency.

- Priya K., Client Services Rep in Charleston

FAQ's

Are your teams insurance-trained?

Yes. Every Selectsys team member completes onboarding in commercial and personal lines before client deployment.

Do you provide client-facing communication?

No. We operate fully in the background - your agency stays the face to the insured.

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.