Back-Office Insurance Agent Support in Lester, West Virginia

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Lester are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Lester Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with West Virginia carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Our agents in Lester, West Virginia now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Lester, West Virginia

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in West Virginia

The handoffs are seamless. We use platform, and they’ve mastered it.

- Ryan G., Insurance Operations Lead in West Virginia

FAQ's

Do you offer help during renewal season?

Yes. We scale support based on seasonality and help with backlogs across Lester, West Virginia and beyond.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Lester, West Virginia based on your service needs.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2–4 hours, with full documentation and follow-up inside your AMS.