Insurance BPO for Multi-State MGAs: Scale Policy Operations Without Compromise

Start a Pilot Talk to Our Team

For MGAs and wholesalers operating across multiple states, scaling efficiently is more than a luxury-it’s a necessity. Different carrier guidelines, varying state regulations, and inconsistent service levels can overwhelm even the most experienced teams.

That’s why leading multi-state MGAs partner with Selectsys Insurance BPO-to get consistent, scalable, system-savvy support across the full policy lifecycle.

The Multi-State Challenge

Multi-state MGAs juggle:
  • Multiple carrier guidelines and underwriting appetites
  • Compliance variations across jurisdictions
  • Tight turnaround expectations from agents and carriers
  • Staffing constraints during peak cycles

Our BPO teams are built to plug into this complexity and deliver speed, accuracy, and continuity across your business.

Built for Applied, Expert Insured, MGA Systems & More

We support the full tech stack commonly used by MGAs and wholesalers operating across states:

Applied Epic & TAM

Widely used by regional MGAs and clustered agencies

Expert Insured

Ideal for MGAs managing multiple carriers and LOBs in one platform

MGA Systems

Including Surefyre, IMS, custom carrier portals, and rating engines

NetRate, ISO APIs, and hybrid workflows

Fully supported

Whether you're issuing WC in Florida, quoting GL in Texas, or handling renewals in California-we work across all systems, lines, and states.

End-to-End BPO Coverage Across Jurisdictions

Quoting & Underwriting
  • Submission intake, rating, loss runs, appetite matching
  • Setup in AMS, carrier portals, or comparative raters
Policy Issuance & Midterm Servicing
  • Bind orders, COIs, cancellations, audits,
    midterm endorsements
  • State-specific forms and compliance
    adherence
Renewals & Retention
  • Automated renewal tracking, re-rating, producer outreach
  • Binding and documentation across multiple states and carriers

Case Study: A 7-State MGA

A Commercial P&C MGA managing 15 carriers across 7 states partnered with Selectsys BPO to handle rating, renewals, and servicing:

  • Quote TAT cut from 3 days to <24 hours
  • Renewal retention improved by 18%
  • Internal staff focused fully on agency growth and broker onboarding

FAQ's

Our teams are trained on regulatory nuances by state and carrier. We also provide detailed process documentation as part of onboarding.
Yes. We manage underwriting and servicing workflows for MGAs with multiple LOBs, carriers, and submission sources.
Fully dedicated. Your Selectsys team functions as remote employees under your processes and systems-ensuring zero disruption and high accountability.
SOC 2 Certified

Related Service Areas

Main Insurance BPO Overview
Florida Insurance BPO
Texas Insurance BPO
California Insurance BPO

Scale With Confidence-Across States, Lines, and Systems

Selectsys helps multi-state MGAs and wholesalers run leaner, faster, and smarter-without sacrificing control. Whether you’re on Applied, Expert Insured, or legacy MGA Systems, we’ve got you covered.

bpo@selectsys.com Insurance BPO Services