Insurance BPO in Texas: Supporting High-Volume MGAs with Dedicated Teams and Deep System Expertise

California’s insurance landscape is complex, fast-paced, and highly regulated. MGAs, wholesalers, and carriers in the state face intense demands across multiple lines, including Workers’ Comp, Cyber, Tech E&O, General Liability, and Commercial Property. To manage it all, forward-thinking organizations are leveraging Insurance BPO services-with Selectsys as their trusted partner.

Why BPO Is a Smart Move in California

From strict documentation requirements to rapid quote turnaround expectations, California requires operational excellence. Selectsys helps your team stay ahead by:

  • Reducing submission-to-bind turnaround time to under 24 hours
  • Ensuring strict adherence to California regulatory form requirements
  • Offloading repetitive, time-consuming policy tasks
  • Improving consistency and reducing rework across servicing and renewals

Trusted Across Applied, Expert Insured, MGA Systems & More

Our BPO teams are fully trained on the systems that power California’s insurance operations:

Applied Epic & TAM

Used by independent agencies and managing underwriters statewide

Expert Insured

A flexible MGA system ideal for carriers and wholesalers serving California

MGA Systems

Including legacy platforms like IMS, custom carrier portals, and rating tools

Cyber & Tech E&O workflows

NetRate APIs and manual binders supported

Whether you're quoting Tech E&O in San Jose or issuing WC policies in Los Angeles, our team works inside your tech stack-no hand-holding required.

Full Lifecycle Support: From Submissions to Renewals

Underwriting & Rating
  • Application intake, pre-qual checks, appetite review
  • Manual and API rating (NetRate, ISO, etc.)
Policy Servicing
  • COIs, endorsements, cancellations, audits
  • Policy issuance and document generation
Renewal & Retention
  • Renewal tracking, quoting, and re-marketing
  • Producer and agent follow-up to ensure high retention

California MGA Case Study

A San Diego-based MGA managing Cyber and WC partnered with Selectsys to support new business processing and midterm changes. In the first quarter:

  • Quote TAT dropped by 60%
  • Carrier audit prep time reduced by half
  • Retention rates improved by 15% through proactive renewal outreach

FAQ's

SOC 2 Certified

Related Service Areas

Let’s Build Your California Ops Engine

If your California MGA or carrier operation needs scalable support with zero compromise-Selectsys is ready. From Applied to Expert Insured, our BPO teams know the systems, the market, and the stakes.