Insurance BPO in Florida: Scalable Support for MGAs, Wholesalers & Carriers Using Applied, Expert Insured, and MGA Systems

Florida’s insurance market is fast-paced, compliance-heavy, and volume-intensive-especially for MGAs, wholesalers, and carriers handling lines like Homeowners, Workers’ Comp, General Liability, and Commercial Property. Selectsys’ Insurance BPO services in Florida help you manage it all without adding headcount.

Why Florida Insurance Companies Choose BPO

With frequent storms, changing state regulations, and a large volume of policies, Florida operations must be agile and efficient.

Our BPO teams:

Cut down submission-to-bind turnaround times
Reduce backlogs during renewal and audit seasons
Improve quote accuracy and service consistency
Keep operations compliant and responsive

Built for Applied, Expert Insured, MGA Systems & More

Selectsys teams are trained across the most widely used systems in the Florida insurance space:

Applied Epic & TAM

Used by many agencies and wholesalers

Expert Insured

A modern, cloud-based MGA policy system for fast-moving wholesale operations

MGA Systems

Including platforms like IMS, Surefyre, and other legacy or custom MGA tools

Carrier portals and comparative raters (NetRate, Vertafore, etc.)

Whether you're binding via Expert Insured or managing endorsements in Applied, our BPO staff becomes an extension of your team.

Full Lifecycle BPO: From Quoting to Renewals

We support every phase of the policy lifecycle:

Underwriting Support

Intake, rating, quoting, loss runs
Carrier appetite check and documentation review

Policy Issuance & Mid-Term Service

Binding, COIs, endorsements, cancellations, reinstatements
Audit support and document processing

Renewal Management

Renewal tracking, re-marketing, quoting
Producer follow-up and retention campaigns

Real Results from Florida

A Florida-based MGA on MGA Systems transitioned its midterm servicing and renewals to Selectsys. Within 60 days:

Backlog dropped 85%
SLA adherence improved from 70% to 99%
In-house team re-focused on agency growth and producer relations

FAQ's

Can Selectsys support both legacy and cloud-based systems?

Yes. We are trained across Applied, MGA Systems, Expert Insured, and custom portals.

How quickly can we go live in Florida?

Typical onboarding takes 10-15 business days. We follow our proven 4D framework: Discover, Document, Dry Run, Deliver.

Is this a shared resource model?

No. We provide a dedicated team who works as your remote staff-no brain drain, no turnover risk.

Let’s Talk Florida

If you’re running insurance operations in Florida and need scalable help-whether you use Applied, MGA Systems, or Expert Insured-Selectsys can help you scale without compromise.

bpo@selectsys.com Insurance BPO Services