Insurance BPO in Texas: Supporting High-Volume MGAs with Dedicated Teams and Deep System Expertise

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Texas is one of the most competitive insurance markets in the country-with high-volume submissions, multi-state exposure, and a wide range of commercial lines. To stay ahead, MGAs, wholesalers, and carriers across the state are turning to Insurance BPO solutions to scale operations, reduce costs, and meet tight deadlines.

At Selectsys, our Texas-focused BPO teams deliver dedicated support across the full policy lifecycle, while working seamlessly in your systems.

Why Texas Insurance Businesses Choose BPO

Texas MGAs juggle fast-moving quote requests, demanding agent networks, and a diverse portfolio of business. Selectsys BPO helps by:

  • Reducing underwriting bottlenecks with 24-hour turnaround
  • Improving accuracy across quoting, binding, and midterm changes
  • Freeing up in-house staff to focus on growth and producer relations
  • Handling bilingual producer service (English/Spanish)

Built for Applied, Expert Insured, MGA Systems & More

Selectsys teams are trained across the most widely used systems in the Florida insurance space:

Applied Epic & TAM

Popular among independent agencies and mid-sized MGAs

Expert Insured

Ideal for Texas MGAs handling multi-carrier business

MGA Systems

Including platforms like IMS, Surefyre, and custom carrier portals

NetRate & ISO rating tools

API and manual workflows supported

Whether you're quoting GL in Dallas or binding Property in El Paso, we integrate with your systems-no learning curve required.

What We Do: End-to-End Policy Support

Quoting & Underwriting
  • Application intake, rating, loss run reviews
  • Producer follow-ups, appetite checks
Policy Issuance & Servicing
  • Bind orders, COIs, endorsements,
    cancellations
  • Bilingual service desk and audit prep
Renewals & Compliance
  • Renewal tracking, re-marketing, and quoting
  • Regulatory form compliance and surplus lines processing

Real Results from a Texas MGA

A Commercial Auto-focused MGA in Houston partnered with Selectsys to manage new business and renewals across 4 states. After onboarding:

  • Quote turnaround time dropped from 3 days to 18 hours
  • SLA performance exceeded 97%
  • Staff reallocated to agency growth initiatives

FAQ's

Yes. Many of our clients are Texas-based but write business across the U.S. Our teams are trained on state-specific workflows and carrier nuances.
Yes. We offer English/Spanish support to help with Texas-based producers and insureds.
10-15 business days using our proven 4D approach: Discover, Document, Dry Run, Deliver.
SOC 2 Certified

Related Service Areas

Main Insurance BPO Overview
Florida Insurance BPO
California Insurance BPO
Multi-State MGA Insurance BPO

Scale Smart in Texas

Whether you’re in Dallas, Austin, Houston, or remote-Selectsys BPO gives you a scalable team that understands the Texas market, your systems, and your clients.

bpo@selectsys.com Insurance BPO Services